1. Introduction
Entropic ("we", "our", or "us") is a desktop AI assistant. This Privacy Policy explains how we collect, use, and protect your information when you use the Entropic application and related services at entropic.qu.ai.
2. Information We Collect
We collect the following types of information:
- Account information: Email address and authentication data when you create an account.
- Usage data: API usage metrics for billing purposes, including model usage and token counts.
- Payment information: Billing details processed securely through Stripe. We do not store your payment card information.
- Integration data: When you connect third-party services (such as Google Calendar or Gmail), we store OAuth tokens to maintain your connection. We access only the data necessary to provide the requested functionality.
3. How We Use Your Information
- To provide and maintain the Entropic application and services.
- To process payments and manage your account billing.
- To enable third-party integrations you authorize (e.g., reading and creating calendar events).
- To improve our services and fix issues.
4. Third-Party Services
Entropic integrates with third-party services when you explicitly connect them. These integrations include:
- Google Calendar: We request access to read and create calendar events on your behalf. We only access calendar data when you use calendar-related features.
- Gmail: We request access to read and send emails on your behalf. We only access email data when you use email-related features.
- AI Model Providers: Your conversations are sent to AI model providers (such as OpenAI, Anthropic, Google, and others) to generate responses. We route requests through OpenRouter.
- Stripe: Payment processing is handled by Stripe. Their privacy policy applies to payment data.
You can disconnect any third-party integration at any time from the Skills page in the Entropic application.
5. Data Storage and Security
Your data is stored securely using Supabase with row-level security policies. OAuth tokens are encrypted at rest. We use HTTPS for all data transmission. Entropic runs locally on your computer, and your conversations are processed on-device before being sent to AI providers.
6. Data Retention
We retain your account data for as long as your account is active. Integration tokens are stored until you disconnect the integration. You can request deletion of your account and associated data at any time by contacting us.
7. Your Rights
- Access, correct, or delete your personal data.
- Disconnect third-party integrations and revoke access.
- Request a copy of your data.
- Delete your account.
8. Google API Services User Data Policy
Entropic's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We only use Google data to provide the features you request and do not use it for advertising or sell it to third parties.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes by updating the date at the top of this page.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@qu.ai.